Kay Jewelers located at 1020 Village Center Drive, Ste. N2 D, Tarentum, PA 15084 offers an impressive selection of engagement rings and exemplary service. The store has garnered a total of 125 reviews, reflecting a mix of positive and negative experiences that provide prospective customers a comprehensive understanding of the services they can expect.
The staff, including knowledgeable team members like Lisa and Jamie, are often lauded for their friendly and helpful demeanor, skillfully guiding customers through the ring selection process to ensure a delightful experience. Many individuals have praised their attentiveness and the quality of their jewelry, highlighting the store's commitment to making customers feel valued and important. However, there are some negative reviews mentioning inconsistencies with store hours and a few reports of unsatisfactory experiences with service delays.
### Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
**Staff Members:**
- Jamie
- Lisa
Best Review: A customer named Brittany highlighted the beautiful jewelry and great prices, recommending the store highly for its outstanding service.
Worst Review: Lee mentioned that the store was no longer open at the hours listed online, expressing frustration over the discrepancy in service availability.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 125
Store Phone Number: (724) 274-7130