KAY Jewelers, located at 2801 Market Street, Ste. 60, North Warren, PA 16365, is a well-regarded jewelry store in Warren County, specializing in engagement ring creation and a broad range of jewelry services. The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. For inquiries, customers can reach them at (814) 726-3198.

With a total of 55 reviews, KAY Jewelers has garnered a positive reputation among its clientele. The staff, including notable team members like Danielle, are frequently praised for their friendliness, helpfulness, and in-depth knowledge, particularly when assisting customers with selecting the perfect engagement ring. Many reviewers express appreciation for the personalized service received while exploring options and addressing questions related to engagement rings.

However, some customers have reported negative experiences, including issues with online orders and product quality. These reviews indicate that while the in-store service generally excels, there are areas in online fulfillment that require improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review: A customer named Zachary Ickert commended the staff's helpfulness and knowledge, particularly regarding engagement ring purchases, highlighting that they have consistently received excellent assistance.

Worst Review: Brianna Johnson shared frustration over a double charge on her credit card during an online order and felt the customer service response was inadequate.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Opening Hours |
|-----------|-----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff member mentioned: Danielle.