Kay Jewelers, located at 1500 W Chestnut St., Ste. 626, Washington, PA 15301-5864, is a notable jewelry store specializing in engagement ring creation and custom services. The shop prides itself on offering a wide variety of jewelry, ensuring quality craftsmanship and a personalized shopping experience. Customers can expect to find a range of engagement rings and wedding bands, alongside comprehensive jewelry maintenance and repair services.

The store has garnered a total of 72 reviews, with a mix of positive and negative feedback. Positive remarks often highlight the accommodating staff, excellent customer service, and the knowledgeable team that assists customers in finding the perfect engagement ring. In contrast, some negative reviews express dissatisfaction regarding customer service experiences, particularly relating to warranty discrepancies and communication issues.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

List of staff members mentioned:
- Tannelle
- Brenda
- Toni

Best Review: Kimberly noted the store's selection and praised the sales team for their assistance in finding unique jewelry pieces.
Worst Review: Kelley expressed significant frustration over the handling of her engagement ring's warranty, indicating a lack of clarity and support from the staff during her experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.