Kay Jewelers, located at 415 Adams Dr., Ste. 405, Weatherford, TX 76086, operates in Parker County. This jewelry store is particularly noted for its engagement ring creation services, offering a wide selection of fine jewelry and custom design options. Customers can anticipate an enjoyable experience given the exceptional customer service frequently highlighted in reviews. The staff is described as friendly and accommodating, making it an inviting place for those looking for special pieces.
The store is open as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
Customers can easily reach Kay Jewelers at (817) 598-0451.
There were 79 reviews analyzed, showcasing a mixed overall sentiment from customers:
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
The store is commended for the competence of its staff and the beautiful selections available, particularly in engagement rings. However, there are some noted issues with customer service, particularly regarding communication and consistency in service experiences.
Best Review:
Josh noted that the staff at Kay Jewelers are "awesome and friendly," praising their service as amazing.
Worst Review:
Susan expressed disappointment, detailing a frustrating experience with a custom ring that took longer than expected and lacked clear communication.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 79
Store Phone Number: (631) 242-3895