Kay Jewelers West State Street Alliance OH
KAY Jewelers, located at 2510 West State Street, Alliance, OH 44601, offers a wide range of jewelry services with a strong focus on engagement ring creation. The store is known for its professional consultants who assist customers in selecting the perfect engagement ring, providing a personalized experience throughout the process. They also offer services such as jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, and appraisals. The store operates in Stark County and caters to various jewelry needs.
Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
### Overall Sentiment from Online Customer Reviews:
Based on 113 reviews, the atmosphere of KAY Jewelers is overwhelmingly positive, with approximately 90% of feedback being favorable. Customers frequently commend the staff for their friendly service and the welcoming environment, underscoring the personalized attention given to engagement ring shoppers. However, there are some mixed sentiments related to pricing and specific customer service occurrences.
### Best Review:
Dan shared that the service at KAY Jewelers is exceptional, highlighting the staff's personable nature and willingness to assist. He noted the overall positive experience and would highly recommend the store for its staff's dedication.
### Worst Review:
Natalie expressed dissatisfaction regarding the value and quality of items purchased, stating that she felt misled about a previous purchase.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned in the reviews include Brooke, Maddie, and Eric.
