Kay Jewelers, located at 5065 Main St., Ste. 244/243, Trumbull, CT 06611, is a renowned jewelry store specializing in engagement ring creation and services. The store provides a diverse range of fine jewelry, including personalized engagement and wedding rings, necklaces, earrings, and repairs. Customers appreciate the knowledgeable staff, exemplified by team members such as Quest and Mimi, known for their friendly and attentive service. Operating in Fairfield County, Kay Jewelers is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store can be reached at (203) 371-6221.

Customer reviews reflect a mixed sentiment towards the store. With a total of 88 reviews, the overall sentiment is approximately 62% positive. Many customers commend the helpfulness of the staff and the quality of the jewelry, while others express disappointment with pricing and customer service experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 20%
- Negative: 18%

Best Review: Jacob praised the staff of Kay Jewelers for their excellent service and commended a team member for going above and beyond to ensure his satisfaction with his jewelry purchase.

Worst Review: Christine expressed frustration with her experience, highlighting issues with the authenticity of the jewelry purchased and feeling mistreated by the staff during her visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members mentioned:
- Quest
- Mimi