Kay Jewelers, located at 907 E Dubois Ave, Ste. 1, Dubois, PA 15801, operates in Clearfield County, providing exceptional services in engagement ring creation and various jewelry offerings. The store boasts a dedicated team known for their professionalism and customer service, offering expert guidance in selecting the perfect engagement ring, alongside enhancements like custom orders and repair services. Customers appreciate the knowledge and assistance from the staff, highlighting the friendly atmosphere that makes the ring selection process enjoyable.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Overall Sentiment from Online Customer Reviews:
The store has received a total of 110 reviews, with a significant majority demonstrating positive experiences. Approximately 90% of reviews reflect positive sentiment, indicating satisfaction with staff service and product quality, while about 5% convey neutral sentiments, and 5% express negative feedback, usually concerning the wait times or specific service experiences.
Best Review:
A customer, Becky, praised the friendly staff, quality jewelry, and competitive prices, highlighting the great selection available at the store.
Worst Review:
A reviewer named David expressed frustration about the timing of service, mentioning that staff appeared unprepared at opening time, affecting his overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Jess, Molly, Courtney, and Toni.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 110