KB Jewelers, located at 141 N Center St #101, Northville, MI 48167, is a full-service jewelry store renowned for its personalized engagement ring creation and exceptional customer service. The owner, Koko Bedrossian, and his attentive staff prioritize client satisfaction and craftsmanship, offering services that include custom jewelry design, appraisals, and on-site repairs. With a warm and inviting atmosphere, the store is designed to meet the needs of each client, making them feel valued throughout their buying experience.
The store has garnered a total of 67 reviews, reflecting a strong overall reputation among its clientele.
Overall Sentiment from Online Customer Reviews:
Positive sentiments: 95%
Neutral sentiments: 4%
Negative sentiments: 1%
Positive reviews predominantly highlight Koko's expertise, patience, and the high-quality craftsmanship of the rings. Customers often express appreciation for the personalized service and the ability to create custom designs that reflect their unique styles.
Negative reviews are minimal, with one or two comments pointing towards minor delays in service, but these were overshadowed by the overwhelmingly positive feedback.
Best Review:
Jacob noted that Koko treated him like he was the only customer in the world, highlighting the exceptional and personal service provided during the engagement ring search and creation process.
Worst Review:
One review mentioned slight service delays in the process but still acknowledged Koko's craftsmanship, showcasing a generally positive experience despite the minor issues.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
| ------------------------------- |
| Tuesday: By Appointment |
| Wednesday: By Appointment |
| Thursday: 11 AM - 6 PM |
| Friday: 11 AM - 6 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |
| Monday: Closed |
Staff: Koko Bedrossian
Positivity Score: 97%
Total Customer Feedback Reviewed: 67
Store Phone Number: 2483483810