Kelley Jewelers is a distinguished jewelry store located at 107 W. Main St., Weatherford, OK 73096, and is renowned for its exceptional engagement ring creation services. With a proud history since 1931, Kelley Jewelers specializes in designing unique diamond jewelry right here in the USA, emphasizing quality craftsmanship. The store's staff are known for their friendly, attentive service, ensuring clients feel welcomed throughout the ring selection process.
Operating in Custer County, Kelley Jewelers offers a wide array of services, including custom design, jewelry and watch repairs, appraisals, and complimentary cleaning services. Their expertise in engagement rings has garnered a reputation for excellence, with several staff members, including President Kim Ingram and Store Manager Genevieve Lisle, leading the way in customer satisfaction.
With 486 reviews, the overall sentiment from online customer reviews is as follows:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Customers consistently praise the welcoming atmosphere, knowledgeable staff, and exceptional service. However, a small number of reviews mentioned dissatisfaction with specific experiences, notably around repair times.
Best Review: Whitney noted the outstanding customer service and quality offered by Kelley Jewelers, describing the staff as attentive and appreciative of their clientele.
Worst Review: Jason expressed disappointment regarding a negative experience he had that was not taken seriously, although the establishment refuted the validity of the transaction.
**Operating Hours:**
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Kim Ingram
- Genevieve Lisle
- Laurin Townsend
- Rhonda Smalling
- Candace Stubbs
- Megan Bushong
- Maria Mora
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 486