Kellmer Jewelers is a distinguished jeweler located at 510 W Lancaster Ave, Haverford, PA 19041, known for its remarkable custom engagement ring creation and exceptional customer service. Under the leadership of Jeff Kellmer, the store has garnered a reputation for personalized service that ensures each client feels valued and understood. The store specializes in custom jewelry design, offering a diverse selection of engagement rings, necklaces, bracelets, earrings, and much more, catering to a wide variety of customer needs. With nearly 100 years of family tradition in jewelry crafting, Kellmer Jewelers prides itself on its quality of work and expertise in jewelry repair and appraisal services.
Positive reviews highlight the knowledgeable and friendly staff, with customers frequently praising Jeff Kellmer's professionalism and dedication to providing exceptional jewelry design experiences. Customers often mention the warm atmosphere and the quality of the jewelry, emphasizing the lasting satisfaction with their purchases.
Conversely, some negative reviews point to instances of unsatisfactory customer service, with one account describing an unpleasant experience during a visit, where the customer felt unwelcome and dismissed.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
| Monday | 10:00 AM - 5:00 PM |
|----------------|---------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | By Appointment Only |
| Sunday | Closed |
Staff: Jeff Kellmer
Best Review: A customer praised Kellmer Jewelers for the fantastic service provided in designing and repairing jewelry, expressing their anticipation to return for future needs.
Worst Review: Another review recounted a negative encounter where a potential customer felt disregarded and received harsh treatment when seeking assistance at the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 30