Ken K Thompson Jewelry, located at 1080 Paul Bunyan Dr NW, Bemidji, MN 56601, offers an extensive range of services, specializing in the creation of custom engagement rings. The jewelry store prides itself on delivering high-quality craftsmanship and exemplary customer service, backed by four generations of expertise in the industry. With skilled staff members including Dale, Brandon, and Brittany Thompson, customers can expect personalized attention and expert guidance during the ring selection process.
The store has garnered positive recognition, amassing a total of 378 reviews across various platforms. Customers frequently praise the attentive service, quality of jewelry, and the store's commitment to customer satisfaction. Ken K Thompson Jewelry is known for its unique custom designs and a large selection of loose diamonds, making it a top choice for engagement ring shoppers.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Based on the analysis of the 378 reviews, the sentiment is overwhelmingly positive, with approximately 93% positive, 5% neutral, and 2% negative feedback noted. The majority of customers highlight their satisfaction with the quality of service provided.
Best Review:
Joseph commended Ken K Thompson Jewelry for their excellent engagement ring design service, emphasizing the clarity and quality of the crafted piece as well as the investment value, which led to numerous compliments for his fiancé.
Worst Review:
A review by Ben expressed frustration due to a perceived lack of support in handling a jewelry order, indicating poor customer relations despite the otherwise good product quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.