Kennedy's Custom Jewelers, located at 900 SW State Route 7, Blue Springs, MO 64014, is a family-owned jewelry store renowned for its exceptional engagement ring creation and personalized customer service. Run by Jim Kennedy and his children, Trisha and Aaron, the store specializes in custom designs, fine-quality diamonds, and comprehensive jewelry repair services. Customers appreciate the inviting atmosphere and the team’s extensive knowledge, which helps guide them through selecting or creating the perfect engagement ring. The jewelers take pride in their craftsmanship, ensuring that each piece is not only beautiful but also unique.

With a strong reputation for customer satisfaction, the store has garnered a total of 400 reviews online. Positive sentiments dominate the feedback, with about 85% of customers expressing high praise for the quality of service and products offered. Neutral reviews account for roughly 10%, reflecting moderate experiences, while about 5% of reviews indicate dissatisfaction.

Best Review: Leslie highlighted the outstanding service provided by Trisha, who went above and beyond by not only assisting her in purchasing jewelry but also fixing loose diamonds on the spot at no charge.

Worst Review: A customer named Christina experienced a frustrating visit, stating that the service was disappointing and felt dismissive from the staff, which left her feeling undervalued as a potential customer.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Hours of Operation:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Jim Kennedy, Trisha Kennedy, Aaron Kennedy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.