McKenzie Jewelers, located at 897 N Van Dyke Rd Ste E, Bad Axe, MI 48413, is a highly-rated jewelry store known for its exceptional engagement ring creation services. This family-owned business, founded in 1984 by Kent and Lori McKenzie, prides itself on offering a friendly and pressure-free shopping experience, making it an excellent choice for couples looking to design a customized engagement ring. The store specializes in various jewelry services, including repairs and custom designs, ensuring that clients receive the exact pieces they envision.

With a stellar rating of 4.9 stars derived from 83 reviews, the atmosphere within McKenzie Jewelers is predominantly positive. Customers consistently highlight the knowledgeable and helpful staff, who strive to provide personalized service. The appealing range of high-quality jewelry, including engagement rings and wedding bands, is complemented by the team's dedication to customer satisfaction.

However, not all feedback is positive; there are occasional mentions of concerns regarding valuations and pricing transparency, which some customers have found unsatisfactory.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review: Amanda praised the unmatched experience at McKenzie Jewelers, emphasizing the helpfulness of the staff in finding the perfect customized pieces and applauding Kent's work in restoring family heirlooms.

Worst Review: A reviewer named Willie expressed disappointment with the owner's valuation of a gold item and indicated feeling misled in the appraisal process.

Operating Hours:
- Monday: 9 AM - 5:30 PM
- Tuesday: 9 AM - 5:30 PM
- Wednesday: 9 AM - 5:30 PM
- Thursday: 9 AM - 5:30 PM
- Friday: 9 AM - 5:30 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed

Staff Members: Kent McKenzie, Lori McKenzie

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.