Kerala Jewelers, located at 25619 Union Turnpike in Glen Oaks, NY, is known for its blend of traditional Indian jewelry and personalized customer service. Situated in Nassau County, this store has garnered a mixed array of reviews, with a focus on engagement ring creation services and various jewelry offerings.
Staffed by knowledgeable individuals, including the helpful Sukhminder Kaur, customers often mention how the team takes their time to understand individual requests, ensuring a collaborative design experience. Many patrons appreciate the extensive collection of 22k gold and unique designs tailored for the local community. However, it’s worth noting that some customers have expressed concerns over pricing and perceived service inconsistencies, as well as a few negative interactions with staff.
Customer Sentiment: Approximately 60% of customers report a positive experience, 20% have neutral feelings, and the remaining 20% encountered issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 12:00 PM – 6:00 PM
- Monday: Closed
Best Review: Preeti commended the attentive service from Sukhminder, highlighting her thoroughness and knowledge during the engagement ring selection process.
Worst Review: Ramesh voiced strong dissatisfaction, criticizing the prices as excessively high and the staff's unwillingness to acknowledge market comparisons.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 81
Store Phone Number: 7183474043