Kerby Jewelers, located at 555 E City Ave # 2, Bala Cynwyd, PA 19004, is a well-regarded establishment specializing in fine jewelry, particularly engagement rings. With a phone number of 610-667-6680, this jeweler has been a part of the Bala Cynwyd community for over 30 years, providing a variety of services that ensure a personalized experience for couples looking to create the perfect ring.

The store is known for its knowledgeable staff, including owners Alan and Marlene Castle, who have dedicated themselves to delivering excellent customer service and high-quality craftsmanship. Many positive reviews highlight their commitment to customer satisfaction, with patrons expressing appreciation for the friendly atmosphere and expert advice on ring selection and customization.

However, not all feedback has been positive. Some customers have reported dissatisfaction with specific services, indicating that experiences may vary. Overall, the general sentiment from online customer reviews reveals a balanced view of the jeweler's offerings, with approximately 80% positive feedback and 20% negative remarks.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 80%
- Neutral: 0%
- Negative: 20%

**Best Review:**
A customer named Cali Mangel praised the store for always putting customers first, highlighting the dedication to perfection and the lovely assistance from the staff.

**Worst Review:**
Jessica expressed disappointment regarding her experiences with repairs at the store, stating that she would not recommend it based on her dissatisfaction.

**Opening Hours:**
- Monday: Closed
- Tuesday: 8:00 AM - 4:00 PM
- Wednesday: 8:00 AM - 4:00 PM
- Thursday: 8:00 AM - 4:00 PM
- Friday: 8:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.