Kesslers Diamonds, Germantown, WI

Kesslers Diamonds, located at N96 W16920 County Line Road, Germantown, WI 53022, is renowned for its exceptional engagement ring creation services. With an extensive selection of diamonds and a commitment to customer satisfaction, this jewelry store stands out in Washington County. The knowledgeable staff, including team leader Jake Geyer, provides personalized assistance, ensuring clients leave with rings that match their unique preferences and budgets. The store offers a range of services such as custom jewelry design, complimentary jewelry cleaning, and repairs, making it a one-stop-shop for all jewelry needs.

Kesslers Diamonds has garnered a mix of positive and negative reviews, totaling 1,263 insights from customers. While many praise the attentive service and quality of the rings, some express frustration with customer service inconsistencies and repair experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review: Lori commended Kesslers for repairing her 97-year-old wedding set, stating it looked amazing, and noted the friendly staff who provided a pressure-free atmosphere during her husband's ring purchase.

Worst Review: Tina expressed disappointment with the customer service when trying to order a wedding band, mentioning a lack of communication and follow-up by the store staff, which led to significant frustration.

**Operating Hours:**
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: 10 AM - 6 PM

Staff Members:
- Jake Geyer (Team Leader)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.