Killelea Jewelers, located at 14734 S Cicero Ave, Midlothian, IL, has made a name for itself in the jewelry industry, particularly for its engagement ring creation and personalized service. Known for a long-standing tradition of craftsmanship and attention to detail, this family-owned jeweler has served the community since 1939. The owner, Don Killelea, and his professional staff are praised for their expertise in designing custom engagement rings and providing reliable repair services for watches, clocks, and jewelry.
Reviews indicate a mix of experiences. Positive feedback appreciates the family-oriented atmosphere, the quality of jewelry offered, and the skill in creating unique engagement rings. Customers often remark on the trustworthy service and the staff's commitment to customer satisfaction. On the other hand, some negative sentiments highlight delays and communication issues during custom orders, creating frustration for a few clients.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Phil expresses his unwavering trust in Killelea Jewelers, recalling years of service where Don masterfully rebuilt a cherished family diamond ring and repaired a priceless wristwatch.
Worst Review:
A customer named Kelly reported a frustrating experience regarding custom work that took an excessive amount of time, leading to dissatisfaction with communication and the overall process.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff members mentioned:
- Don Killelea (owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 29
Store Phone Number: 7086872217