Kimberly Jewelers, located at 3166 Gratiot Blvd, Marysville, MI 48040, is a cherished spot in St. Clair County for individuals dreaming of the perfect engagement ring. With a solid reputation built over the years, they offer a welcoming environment where customers can explore custom designs and repair services.
The husband-and-wife team, Kim and Bill, have garnered praise for their exceptional customer service, often making visitors feel like family. Reviews highlight their attentive nature, as they listen closely to customer needs and provide thoughtful advice throughout the ring creation process. Many users appreciate the store’s warmth and personalization, though some have voiced concerns about occasional service inconsistencies.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experience, while about 10% have expressed neutral feelings and another 10% have reported issues.
Opening Hours:
Monday: Closed
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed
Best Review: Nancy praised the amazing owners and the beautiful selection, noting that her experience felt like discovering a hidden gem.
Worst Review: Alissa shared her disappointment over feeling dismissed during her initial visit, stating she felt overlooked despite her enthusiasm to find the right ring.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 40
Store Phone Number: 8103889190