Kirk & Company Jewelers, located at 117 Main Street, Milford, OH 45150, offers exceptional services for engagement ring creation and personalized jewelry needs. With a solid reputation, the store has received a total of 818 reviews highlighting their commitment to craftsmanship and customer service. The friendly and knowledgeable staff, led by Joe Kirk and his team, guide clients through the intricate process of designing custom engagement rings. They emphasize understanding the client's vision, ensuring a cooperative and enjoyable experience.
Operating in Clermont County, Kirk & Company provides various services, including custom jewelry design, repairs, and appraisals. Customers often praise the quality of diamonds and craftsmanship, contributing to an inviting atmosphere for anyone seeking fine jewelry.
However, there are also notable concerns regarding lost diamonds during repairs, bringing to light a need for diligence in quality checks. Overall, the customer feedback presents a predominantly positive sentiment towards the services rendered.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review:
Grace expressed deep satisfaction with the custom ring design process, appreciating the attentive service provided by the team which ensured her vision came to life perfectly.
Worst Review:
Blythe had a concerning experience regarding a repair where milligrain details around her mother's engagement ring were damaged, but the staff made efforts to rectify the situation successfully.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 841