KK Jewelers, located at 1219 Hwy KK, Osage Beach, MO, is renowned for its exceptional engagement ring creation and personalized services. As a family-owned and operated business for over fifty years in Camden County, KK Jewelers combines a warm, welcoming atmosphere with expert jewelry craftsmanship. The store provides a wide range of services, including custom engagement ring design, jewelry repairs, appraisals, and an impressive selection of both fine and fashion jewelry.
Customers consistently appreciate the friendly and knowledgeable staff, including owner Eric, who is noted for his commitment to quality and customer satisfaction. The store has garnered a solid reputation, reflected in a total of 161 reviews, with an overall impressive rating averaging 4.7 stars.
However, there are mixed sentiments, with customers highlighting notable experiences alongside some critiques. Positive reviews emphasize the attentive service, excellent selection of jewelry, and affordability. Conversely, some negative feedback has been noted regarding customer interactions and service delivery.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:30 PM
- Sunday: Closed
Best Review:
One customer praised KK Jewelers for the exceptional service received during the design of a custom ring, noting that the owner, Eric, quickly crafted a stunning piece that beautifully honored their family heirloom.
Worst Review:
A customer expressed frustration over their experience, stating they felt disrespected when staff refused to verify the authenticity of diamonds before accepting a family heirloom for repair.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 161