Dodrill Jewelers, located at 213 Merchant Walk in Summersville, WV, is a charming jewelry store that specializes in creating beautiful engagement rings. As a family-owned business in Nicholas County, they have garnered a solid reputation among locals, reflected in their 4.3-star rating from 18 Google reviews.
The team is known for their friendly service, with many customers praising the attentive staff who go the extra mile to understand their needs. Whether you're looking for a unique design or need assistance with an existing piece, Dodrill Jewelers offers a range of services, including custom engraving and ring resizing. Overall, the store has built a community-focused atmosphere that makes customers feel welcomed and valued.
Customer Sentiment: Approximately 80% of customers report a high level of satisfaction, while around 10% have shared neutral experiences, and another 10% faced some issues with services like ring resizing.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Marbera noted her wonderful experience in finding her perfect item, mentioning the helpful service and the timely engraving she received.
Worst Review: Steve expressed disappointment with the ring resizing service, stating it took much longer than promised, which left him frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 18