Kluh Jewelers, Lacey, WA

Kluh Jewelers, located at 810 Sleater Kinney Rd SE Ste A, Lacey, WA 98503, is a family-owned jewelry store with a long-standing reputation for engagement ring creation and exceptional customer service. The business has been serving the community since 1958 and is well-known for its quality diamonds and unique estate jewelry. The staff, including owner Matt Kluh and longtime employee Suzanne Kluh, are celebrated for their friendly demeanor, extensive knowledge, and commitment to customer satisfaction.

The jeweler specializes in custom designs and in-house repairs, making it a go-to place for couples looking to create unforgettable engagement rings. The team is praised for their personalized approach, helping customers feel comfortable and informed during the selection process.

Kluh Jewelers has garnered a significant number of reviews, totaling 691.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive sentiments highlighted the friendly and knowledgeable staff, with many customers finding the perfect engagement rings. However, there were a few instances of miscommunication regarding repairs that left some customers dissatisfied.

Best Review:
Maxine appreciated the excellent service at Kluh Jewelers, noting the quality of jewelry repairs and the beautiful store ambiance.

Worst Review:
Eileen expressed disappointment after scheduling an appointment only to find the manager unavailable, resulting in a frustrating experience.

Operating Hours:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Matt Kluh
- Suzanne Kluh

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.