Klutts Jewelers and Designers, located at 924 7th St, Morgan City, LA, is a well-regarded jeweler known for their engagement ring creation and a range of jewelry services. Operating since 1957, this jewelry store features an impressive selection of fine jewelry and provides expert repair services. The owner, Len Klutts, is recognized for his dedication and expertise in custom jewelry design, with a strong commitment to customer satisfaction.
The store has been mentioned in 275 customer reviews, reflecting a blend of sentiments. Many customers express appreciation for the friendly, knowledgeable staff and the high-quality craftsmanship seen in the jewelry. Positive comments often highlight the great customer service and the personal touch in custom designs. However, there are negative insights, notably about a decline in service quality at times after the announcement of the store's closure last year, as well as dissatisfaction expressed in a Yelp review regarding rudeness from staff.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Opening Hours:**
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Len Klutts (Owner)
Best Review:
A customer praised Klutts Jewelers for the exceptional service received, noting the staff’s professionalism and the quality of the custom engagement ring designed for their fiancé.
Worst Review:
A review criticized a staff member's rudeness during a request for an informal appraisal, indicating a lack of willingness to assist unless a sale was being made.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 275
Store Phone Number: 9853848919