Knox Gold Exchange, located at 7537 Brickyard Rd, Powell, TN 37849, operates in the jewelry sector, particularly focusing on the buying and selling of gold, silver, and jewelry. Known for accepting a variety of precious items, they offer services that cater to both buyers and sellers. Their phone number is (865) 859-9414, and they are generally open from 10:00 AM to 5:00 PM, Monday through Friday, and 10:00 AM to 1:00 PM on Saturdays, while closed on Sundays.

The reviews gathered suggest a mixed response from customers. In total, three reviews were reviewed for information.

Overall Sentiment from Online Customer Reviews:
Positive sentiment accounts for 50%, while 50% represents negative reviews.

Positive reviews highlight their fair pricing, with customers expressing appreciation for the honest evaluations of their jewelry. Some experienced friendly service, emphasizing the helpfulness of the staff.

Negative reviews detail issues with service reliability, particularly concerning the timeliness of jewelry repairs and the accessibility of staff at the store. One customer experienced significant delays in retrieving their ring along with poor communication.

Best Review:
A positive review praised Knox Gold Exchange for their honesty and fair pricing when selling jewelry, with the customer feeling grateful for the informative service received while selling their items.

Worst Review:
A detailed negative review shared how a customer struggled with delays in picking up their ring after a sizing service. They faced multiple miscommunications and frustration over the lack of access to their jewelry.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed