Koehler's Jewelers in Lansdale PA

Koehler's Jewelers, located at 11 N Broad St, Lansdale, PA 19446, is a reputable third-generation owned jewelry store specializing in engagement rings and wedding bands. The store has been in business since 1927 and is well-known for its quality craftsmanship and personalized service. Customers have reported positive experiences with knowledgeable staff who provide assistance in selecting and designing custom engagement rings. The store also offers a variety of other services, including jewelry repairs, appraisals, and a selection of estate jewelry.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Reviews Overview: A total of 265 reviews were analyzed for this overview, yielding insights into customer experiences.

Overall Sentiment from Online Customer Reviews: 75% Positive, 15% Neutral, 10% Negative.

The positive feedback highlights exceptional customer service, particularly in engagement ring creation, with specific mention of Lisa and other staff members providing comprehensive support and low-pressure experiences. However, a few negative reviews pointed to delays in service and customer dissatisfaction with repairs, particularly regarding resizing and diamond repairs.

Best Review: A customer praised Koehler's for their unique engagement ring selection and the personalized assistance provided by Lisa, stating that the experience felt intimate and was unlike visits to larger retailers.

Worst Review: Another customer expressed disappointment regarding the resizing service, mentioning that their ring was returned misshapen and with engravings lost, indicating a lack of proper quality control.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.