Kolick's Jewelers, located at 29560 Center Ridge Road, Westlake, OH, has established itself as a prime destination for engagement ring creation and fine jewelry in Cuyahoga County. This second-generation family-owned shop has been serving the community since 1949, offering a warm and personalized shopping experience that makes every customer feel valued.
Under the guidance of Donald Kolick, a certified gemologist, the team at Kolick's is skilled in crafting custom jewelry and engagement rings, taking the time to understand each client's vision and needs. Customers often appreciate the friendly, low-pressure atmosphere, where knowledgeable staff members guide them through the design process, ensuring a meaningful and memorable purchase. Their range of offerings includes bridal jewelry, custom designs, and expert repairs, making them a comprehensive choice for couples and jewelry lovers alike.
Customer Sentiment: Over 70% of patrons are quite satisfied with their experiences, while approximately 15% have expressed more neutral feelings and 15% have reported challenges.
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Best Review: Nora shared her long-standing loyalty to Kolick's, stating that it's the only jeweler she trusts and goes out of her way to visit whenever she's in town.
Worst Review: Freddy expressed disappointment in the craftsmanship, recounting an experience where a diamond fell out shortly after purchase, feeling that the service was not up to par.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 78