Koser Jewelers in Mount Joy PA

Koser Jewelers, located at 811 East Main Street, Mount Joy, PA 17552, has established a reputation for exceptional engagement ring creation and customer service. With 961 reviews reflecting their commitment to quality, this family-owned jeweler has been serving the community since 1952. The store prides itself on creating personalized jewelry designed to celebrate special moments in life.

Customers consistently praise the friendly and knowledgeable staff, including Randy and Ryan, who guide them through the ring selection process, offering insights and personal touches to create unique and stunning pieces. The atmosphere in the store is welcoming, and the team focuses on providing individualized attention, ensuring that each customer feels valued and supported throughout their experience.

Despite the overwhelmingly positive feedback, a few reviews express concerns regarding the occasional lapse in service during busy periods, highlighting an area for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Best Review: A customer noted the fantastic experience they had while designing an engagement ring with the attentive help of Ryan, emphasizing the fun and educational aspects of the visit.

Worst Review: One individual expressed dissatisfaction with the experience, feeling overlooked by the staff during a visit, which contrasted with the generally positive feedback about customer service.

Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Randy
- Ryan

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.