Kraemer Jewelers, located at 2508 Huntington Drive in San Marino, CA, is a charming family-owned business that has been serving the community since 1962. Nestled in Los Angeles County, this custom design jewelry store specializes in engagement rings and offers a unique blend of artistry and craftsmanship.
Customers rave about the personal touch provided by Steve and Shelley, the husband-and-wife team who run the shop. It's evident from numerous reviews that they take pride in guiding couples through the engagement ring creation process, ensuring each piece reflects the client's vision. The use of 3D modeling for custom designs is particularly appreciated, allowing customers to visualize their dream ring before it is crafted. Reviews frequently highlight their professionalism and the warm, inviting atmosphere of the store. While most experiences are overwhelmingly positive, a few customers have mentioned minor communication issues.
Customer Sentiment: Around 80% of patrons express high satisfaction with their experience, while 10% remain neutral and another 10% report less favorable interactions.
Opening Hours:
- Tuesday: Closed
- Wednesday: 11:00 AM – 4:30 PM
- Thursday: 11:00 AM – 4:30 PM
- Friday: 11:00 AM – 4:30 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Christina shared her joy over the custom rings made for her wedding, praising the attentive service and how well Steve understood her vision.
Worst Review: Janice expressed disappointment with the artistic quality of her project, stating that she did not feel satisfied with the final result and had difficulty communicating her concerns.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 20
Store Phone Number: 6266148444