Krivanek Jewelers, located at 101 F St, Salida, Colorado 81201, is a reputable jewelry store specializing in custom engagement ring creation. With over 30 years of experience in the industry, owner Mark Krivanek and his knowledgeable staff provide exceptional customer service, ensuring that clients find the perfect piece that reflects their unique style. The store sources local aquamarine from Mount Antero, allowing for beautiful, locally made engagement rings that are truly one-of-a-kind.
Reviews reveal a strong commitment to quality and customer satisfaction. Positive feedback highlights the store's exceptional craftsmanship and friendly staff, with many praising the personalized service during the engagement ring creation process. Customers appreciate the ability to design custom pieces and the expertise offered by the team.
However, some negative experiences have been documented, including claims of miscommunication regarding ring modifications and customer service issues during busy periods.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
**Staff:**
- Mark Krivanek (Owner)
Best Review:
A customer commended the store for its friendly staff and exceptional service, noting how they helped design a stunning engagement ring using a unique local aquamarine stone, while being accommodating to budget needs.
Worst Review:
A reviewer expressed dissatisfaction with a specific incident where a diamond was allegedly replaced with a smaller stone, leading to distrust in the transaction.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 72
Store Phone Number: 7195397493