Kropff's Jewelers, located at 211 Pittsburgh St, Scottdale, PA 15683, is a charming destination for those seeking to create their dream engagement ring in Westmoreland County. With a notable reputation built since 1991, this family-owned store prides itself on offering a wide selection of high-quality jewelry and exceptional customer service. The hours of operation make it convenient for visitors:

**Opening Hours:**
- Monday to Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:00 AM – 6:30 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday: Closed

The team, recognized for their skillful craftsmanship, is led by knowledgeable staff members who are dedicated to making the engagement ring design experience both enjoyable and personalized. Customers rave about the friendly ambiance and attentiveness, noting that the staff takes the time to genuinely listen to ideas and provide expert suggestions.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% maintain neutral views, and 10% report issues, mostly relating to the occasional variability in service.

Best Review: Cheryl shared her delight in always receiving great service at Kropff's, emphasizing how the team goes above and beyond to meet customer needs.

Worst Review: Kim expressed a very negative experience, feeling ripped off and noting a lack of politeness from the staff during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.