Krueger Jeweler, located at 106 N Main St, Fort Atkinson, WI 53538, has established a reputation for exceptional engagement ring creation and service. With a total of 70 reviews, this family-owned jewelry store is well-regarded within Jefferson County for its personalized approach and knowledgeable staff. Customers consistently commend the friendly and professional demeanor of the employees, particularly highlighting the expertise of Paul and Marsha, who are recognized for their commitment to customer satisfaction.
The store specializes in a variety of services, including custom engagement ring design, repair services, watch repair, and an extensive selection of diamonds and collectibles. Reviewers frequently mention the attentiveness of the staff, noting that they take the time to educate customers about their options and provide tailored solutions to meet their needs.
However, some reviews reflect isolated negative experiences, with a few customers expressing dissatisfaction regarding the sales approach or specific interactions they perceived as unhelpful. Despite this, the overwhelming sentiment leans towards positive, emphasizing the quality of craftsmanship and the welcoming atmosphere.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Highlight Reviews:
Best Review: A long-time customer praised Krueger Jeweler for their outstanding service and craftsmanship in creating a custom engagement ring, emphasizing how approachable and knowledgeable the staff are, fostering a great shopping experience.
Worst Review: A customer expressed dissatisfaction with the sales pressure they felt during a visit, which left them with a less favorable impression despite recognizing the store's quality.
Operating Hours:
- Monday: 10 am - 4 pm
- Tuesday: 10 am - 4 pm
- Wednesday: 10 am - 4 pm
- Thursday: 10 am - 4 pm
- Friday: 10 am - 4 pm
- Saturday: 10 am - 1 pm
- Sunday: Closed
Staff Members: Paul, Marsha
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 70
Store Phone Number: 9205633863