LaViano Jewelers, located at 175 Westwood Avenue, Westwood, NJ, is a cherished spot for those looking to create exquisite engagement rings. Operating in Bergen County, this family-run business has earned a reputation for quality craftsmanship and personalized service over its nearly 80 years in the community.
The team, led by Jack and Jeffrey LaViano, features experienced jewelers who take pride in guiding customers through the engagement ring creation process. Many reviews highlight the attentive and friendly nature of the staff, who listen closely to clients' visions and offer expert insights. Customers appreciate the custom design options and the high-quality materials available, often remarking on the joy of making their unique rings with the help of the knowledgeable team. However, a few reviews indicate that there can be occasional communication lapses.
Customer Sentiment: Approximately 75% of customers are thrilled with their experiences, while about 15% express neutral feelings and 10% report issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday & Monday: Closed
Best Review: Caroline praised Jeff for his exceptional service while helping with her engagement ring repair, noting how he went above and beyond to ensure it was ready quickly and provided a new appraisal that significantly increased its value.
Worst Review: Mara shared her disappointment with the store’s environment during a visit, describing her experience as unfriendly and feeling unsupported when she raised safety concerns regarding health protocols.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 94
Store Phone Number: 2016640616