Lake Saint Louis Jewelers, located at 300 Lake Saint Louis Blvd, Lake Saint Louis, MO 63367, is a highly regarded establishment known for its exceptional engagement ring design and customer service. With an impressive rating of 4.9 from 198 reviews, this jewelry store has built a solid reputation in St. Charles County. The talented staff, which includes Melanie and Sarah, are recognized for their expertise in creating custom jewelry, particularly engagement rings tailored to individual preferences.
The shop offers a wide array of services, including diamond and gemstone settings, custom jewelry creation, and on-site jewelry repair. Customers appreciate the combination of quality craftsmanship and personalized service, frequently noting the friendliness and professionalism of the staff. Many reviews highlight the ability to design unique pieces, ensuring that customers leave with exactly what they envisioned for their special occasion.
However, not all feedback is positive; some customers have expressed dissatisfaction with pricing and specific service experiences. Despite this, the overwhelming majority of reviewers speak highly of the shop's responsive customer service and quality of work.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%
Highlight Reviews:
Best Review: Matthew mentions the friendly service and quality workmanship he experienced, leading to a highly satisfying jewelry purchase.
Worst Review: John shared frustration over incomplete service on battery replacements for watches, indicating a lack of expertise in certain repairs.
Operating Hours:
- Monday: Closed
- Tuesday - Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 198
Store Phone Number: 6365616273