Lawrence Anthony Fine Jewelers is a reputable jewelry store located in Lawrence Township, NJ, renowned for its expertise in engagement ring creation and exceptional customer service. The store is recognized for its wide selection of custom jewelry, specializing in high-end pieces and repairs. Customers appreciate the knowledgeable and friendly staff, including Arthur, the owner, who is noted for his professionalism and dedication to making the perfect engagement ring.
In total, 28 reviews were examined to formulate this overview. Positive feedback highlights the store's commendable engagement ring services, commitment to customer satisfaction, and the jeweler's skill in creating beautiful, personalized pieces. Clients frequently commend the professional staff and the welcoming environment, often expressing gratitude for the helpful and insightful guidance provided during their jewelry purchases.
Conversely, some reviews indicated areas for improvement, particularly regarding communication. A few customers reported issues with follow-up on repairs and a lack of clarity in service processes, leading to frustrations over delayed responses.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 4:00 PM
Staff: Arthur
Best Review: A customer praised the store for its fantastic engagement ring design process, highlighting Arthur's expertise and the collaborative approach taken to create a unique piece.
Worst Review: Another customer expressed disappointment due to miscommunication about a repair; despite the final product being satisfactory, the lack of timely contact regarding the status was frustrating.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 28