Diamonds on 95th, located at 8073 W 95th St, Hickory Hills, IL 60457, operates in Cook County and specializes in custom engagement ring design and jewelry repair. The store has garnered a commendable rating of 4.9 stars based on 39 Google reviews and 4.7 stars from 22 Yelp reviews, reflecting a strong reputation for quality and customer service.
Customers frequently highlight the exceptional service provided by the staff, particularly Michael and Len, who are noted for their professionalism and extensive knowledge in custom jewelry. Reviews praise the store's ability to create unique, personalized engagement rings that reflect individual styles and preferences. Many customers appreciate the family-oriented atmosphere and the honesty displayed by the team, making the jewelry buying experience enjoyable and stress-free.
Despite the overall positive sentiment, there have been a few criticisms regarding individual experiences with customer service that some customers felt could have been handled better.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Tommy commended the selection and service, noting that the team helped him create a unique and attractive engagement ring, expressing high satisfaction with the quality.
Worst Review:
Paulina expressed her disappointment after a negative interaction with the staff, citing unprofessional behavior, which left her feeling undervalued as a customer.
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 3:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
Staff Members:
Michael, Len
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 61
Store Phone Number: 7085990001