Hing Wa Lee Jewelers, located at 1569 S. Fairway Drive, #128, Walnut, California 91789, offers a wide range of services, specializing in engagement ring creation and luxury watch sales. Renowned for their exceptional customer service, the store is home to knowledgeable staff like Agnes, Kayleen, and Jane, who are highly praised for their professionalism and attentiveness.
The reviews for Hing Wa Lee Jewelers total over 930, with a strong overall sentiment reflecting the quality of their services.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Customers consistently highlight the impressive selection of rings and jewelry, the expertise of the sales staff, and the welcoming atmosphere. However, a few negative comments have been noted regarding customer interactions and product availability.
Best Review:
John commented on his exceptional experience with Agnes, who helped him procure three watches in a very short timeframe, emphasizing the kind and professional service received.
Worst Review:
William expressed dissatisfaction with his experience, claiming the staff lacked knowledge regarding Rolex models and felt pressure to purchase unwanted items, describing his visit as disappointing.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 11:00 AM - 7:00 PM
Staff Members:
- Agnes
- Kayleen
- Jane
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 930
Store Phone Number: 9098318888