Lee Richards Fine Jewelry, located at 2243 Bridge Avenue, Point Pleasant, NJ, is a cherished local destination for couples looking to create their dream engagement rings. With over 49 years of experience, owner James Giasullo leads a dedicated team in this family-owned business, situated in the beautiful Monmouth County.
Customers rave about the personalized service here, often highlighting the staff's attentiveness and willingness to work closely with clients to transform their ideas into stunning custom jewelry pieces. Many reviews commend the skilled craftsmanship and unique designs, making it a popular choice for engagement rings that truly stand out. However, a handful of reviews mention occasional delays and communication issues, reminding potential clients to manage expectations around timelines.
Customer Sentiment: Roughly 80% of customers express high satisfaction with their experiences, while 10% have neutral feelings and 10% reported specific issues.
Opening Hours:
- Monday: 10 AM – 8 PM
- Tuesday to Saturday: 10 AM – 5 PM
- Sunday: Closed
Best Review: Jessica praised the custom necklace made for her from children's names and appreciated the owner’s commitment to customer satisfaction and high-quality work.
Worst Review: Ann expressed disappointment over several simple repairs that took longer than expected and felt the communication from the store could be improved.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 35
Store Phone Number: 7322958875