Lee's Jewelry and Repair, located at 661 E Main St, Ste 300 in Midlothian, TX, operates in the heart of Ellis County and specializes in jewelry repairs and custom jewelry creation, including engagement rings. The skilled staff at this family-owned business, led by the owner, have earned a good reputation for their attentive service and expertise in jewelry design. With a focus on quality craftsmanship, they provide a range of services from resizing and repair to custom engagement ring creation. Customers appreciate the friendly atmosphere and the reasonable pricing for services rendered, including watch battery replacements.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 9 AM - 2:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The feedback collected from online reviews shows a mixed sentiment towards Lee's Jewelry and Repair. Positive sentiments account for approximately 60%, with many customers praising the quality of service and craftsmanship. Neutral sentiments represent about 20%, often noting their general experiences without strong opinions. Negative sentiments stand at around 20%, mainly focused on service issues and experiences with customer care.
Best Review:
James commended the consistency and quality of service provided at Lee's Jewelry, highlighting his satisfaction with the watch battery replacement and the friendly demeanor of the staff.
Worst Review:
Angela expressed significant disappointment with the engagement ring repair service, detailing multiple issues with the ring she had brought in, including loose prongs and poor workmanship.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 67
Store Phone Number: 9727755550