Legacy Jewelers in Los Osos, California, is a reputable establishment specializing in the creation of engagement rings and a variety of jewelry services. Located at 1032 Los Osos Valley Road, this full-service shop offers an inviting atmosphere, according to a robust collection of reviews. Renowned for their engagement ring customization and repair services, owners Cory and Marina are frequently praised for their professionalism and seemingly extensive knowledge of jewelry, antique pieces, and clocks.
With a total of 52 reviews analyzed, customers generally reflect a positive sentiment towards their experience at Legacy Jewelers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive feedback highlights the owners' helpfulness and skill in creating and repairing jewelry at reasonable prices. Many reviewers commend the swift service and the welcoming nature of the staff, as well as the quality of the jewelry repairs. However, a minor number of negative reviews point to experiences where customers felt the service could have been improved, particularly in communication regarding repair timelines.
**Opening Hours:**
- Tuesday: 12:00 PM - 5:00 PM
- Wednesday: 12:00 PM - 5:00 PM
- Thursday: 12:00 PM - 5:00 PM
- Friday: 12:00 PM - 5:00 PM
- Saturday: 12:00 PM - 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Cory
- Marina
Best Review:
A customer named Kenny praised Legacy Jewelers for their fantastic service and fair pricing, highlighting the quick turnaround for a watch battery replacement and the expertise of the staff.
Worst Review:
James expressed dissatisfaction with his experience, specifically criticizing the service quality during his visit and recommending potential customers consider other options for special occasions.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.