Liberty Jewelers, located at 35 W Main St, Fremont, Michigan 49412, is a family-owned jewelry store that specializes in engagement ring creation and exceptional customer service. With a reputation built since its inception in 1981, the store prides itself on a wide selection of fine jewelry, including custom designs and high-quality engagement rings.
The dedicated team, led by owner Christine Shafer, is known for their friendly approach and willingness to assist customers in finding the perfect piece for their special moments. Their commitment to service extends beyond just selling jewelry; they offer repair services and free jewelry cleaning to ensure their customers' treasures shine bright.
Liberty Jewelers has garnered a mixed range of reviews from customers. Out of 38 reviews analyzed, the overall sentiment reflects:
Positive: 65%
Neutral: 25%
Negative: 10%
This indicates that most customers appreciate the quality and service provided, although some concerns have been raised.
Customer reviews highlight the following sentiments:
Best Review:
Christine praised the knowledgeable staff at Liberty Jewelers, emphasizing their ability to provide quality jewelry and repair services with a welcoming attitude.
Worst Review:
Julie expressed discontent regarding a recent appraisal experience, feeling that she was misinformed about the authenticity of her jewelry and received inadequate customer service during her visit.
**Opening Hours:**
- Monday: 10:00 a.m. - 5:30 p.m.
- Tuesday: 10:00 a.m. - 5:30 p.m.
- Wednesday: 10:00 a.m. - 5:30 p.m.
- Thursday: 10:00 a.m. - 5:30 p.m.
- Friday: 10:00 a.m. - 5:30 p.m.
- Saturday: 10:00 a.m. - 3:00 p.m.
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 38