Lily and Company Jewelers, located at 520 Tarpon Bay Rd, Sanibel, FL, operates daily from 10:00 AM to 5:00 PM, offering a unique shopping experience. Known for its exquisite engagement ring creation services, the store provides a wide range of stunning, handcrafted jewelry that reflects the island spirit. Customers appreciate the knowledgeable and friendly staff, which includes co-owners Dan Schuyler and Sharon, who ensure a welcoming atmosphere with their delightful store dogs greeting everyone as they enter.
The jeweler is noted for its commitment to quality and customer service. Positive reviews highlight the exceptional selection of jewelry and the personalized experiences customers receive, making it a favorite destination for many visitors looking for engagement rings and unique pieces. However, there are some mentions of difficulties in communication and customer service, primarily surrounding follow-up on inquiries, which could impact the overall experience for some.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlight Reviews:
Best Review: Marc appreciated the wide selection and praised the friendly, knowledgeable staff, as well as the welcoming presence of the store's dogs, making his visit enjoyable.
Worst Review: Christelle had a negative experience with a staff member who was rude and aggressive when she inquired about bringing her dog into the store, which left her with a very disappointing impression.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday to Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Dan Schuyler
- Sharon Schuyler
Positivity Score: 85%
Total Customer Feedback Reviewed: 42
Store Phone Number: 2394722888