Randy's Jewelry, located at 400 Main Street, Troy, MO 63379, is a prominent jeweler known for its engagement ring creation and exceptional customer service. With over 76 customer reviews, this full-service jewelry store has established a reputation in Lincoln County for offering a diverse range of services including custom jewelry, jewelry repair, and ring cleaning. The staff at Randy's Jewelry, highlighted for their expertise and friendly demeanor, strive to make each ring purchasing experience memorable and personal.
Customers frequently mention the impressive quality of the jewelry and the variety available, along with the attentive service from the knowledgeable staff. Many appreciate the competitive prices and the commitment to quality, drawing families back for over three decades. However, some reviews indicate occasional service delays and instances of miscommunication, primarily relating to custom orders or repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlight Reviews:
Best Review: A customer praised Randy's Jewelry for their exceptional service when purchasing an ankle bracelet, appreciating the staff's assistance in finding an exact match for a replacement, which was done at no cost.
Worst Review: One review expressed disappointment regarding the delay in ring resizing, mentioning that the item wasn't cleaned as expected and the service did not meet the promised timeline.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10am – 5pm |
| Wednesday | 10am – 5pm |
| Thursday | 10am – 5pm |
| Friday | 10am – 5pm |
| Saturday | 9am – 4pm |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- No specific staff names mentioned.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 76
Store Phone Number: 6364624444