Paul C. Lirot Jewelers, located at 73 Wall Street, Madison, CT 06443, is a traditional jewelry store known for its specialization in engagement ring creation and repair. The store has experienced mixed reviews, with a total of six documented impressions gathered from online sources.
The jeweler provides a range of services, including custom engagement rings, jewelry repairs, and buying and selling estate jewelry. Paul Lirot’s craftsmanship is highlighted in some positive reviews, noting excellence in ring adjustments and attentive service. Customers express satisfaction with the quality of work and the friendly, knowledgeable staff.
However, some customers have reported negative experiences, particularly concerning repair quality and customer service communication. Complaints have been made about delays in service and dissatisfaction with the final outcomes, indicating a level of inconsistency in customer experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 0%
- Negative: 50%
Best Review:
Leah commended the quick and professional service at Paul C. Lirot Jewelers for her engagement ring adjustment, noting her satisfaction with the quality of the work and the jeweler's expertise.
Worst Review:
Lola expressed disappointment after a sapphire fell out of her ring shortly after resizing, stating she would not return due to the issues with the repair.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
Staff: Paul C. Lirot
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 51%
Total Customer Feedback Reviewed: 6
Store Phone Number: 2032450320