Lisa's Jewelry, located at 99 Oak Bay Rd, Port Hadlock, WA 98339, specializes in custom engagement ring creation and repair services. The business is owned by Lisa Petrick, who has been in the jewelry trade for over 30 years, providing expert craftsmanship and personalized service tailored to clients' needs. The knowledgeable staff includes Eli Petrick, who assists in various repair tasks.
The store contributes to a warm atmosphere, with a strong emphasis on customer satisfaction. The range of services offered includes jewelry repair, pearl and bead restringing, 14 karat gold creations, sterling silver pieces, same-day sizing, and watch repair. Customers appreciate the attentive service and quality workmanship, often highlighting the rapport they build with the staff.
However, there are a few concerns noted in the reviews. Some customers reported that prices for repairs were higher than expected, indicating a need for improved upfront communication regarding costs. Still, the overall consensus suggests a dedication to high-quality service.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%
**Opening Hours:**
- Monday: 11:00 AM – 3:00 PM
- Tuesday: 11:00 AM – 3:00 PM
- Wednesday: 11:00 AM – 3:00 PM
- Thursday: 11:00 AM – 3:00 PM
- Friday: 11:00 AM – 3:00 PM
- Saturday: By Appointment
- Sunday: Closed
**Staff Members:**
- Lisa Petrick
- Eli Petrick
Best Review:
A customer praised Lisa's Jewelry for its excellent service, noting how Lisa provided valuable insights and handled repairs with care, ensuring that the pieces were restored to their former glory.
Worst Review:
Another reviewer expressed disappointment about unexpected high repair costs, stating that prior pricing information would have been appreciated before committing to the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 39