Little Rock Jewelers, located at 115 E South St, Plano, IL 60545, is a reputable jewelry store in Kendall County, specializing in engagement ring creation and custom jewelry services. The master goldsmith, Dave Snelling, along with his friendly staff, provides expert craftsmanship, ensuring that every piece reflects a personal touch. With over 30 years of experience, they are committed to quality and customer satisfaction. The store offers a range of services including jewelry repair and custom designs, making it a valuable resource for those looking to create unique engagement rings.

The shop receives mixed reviews with a total of 141 reviews analyzed. Many customers praise the attentive service and high-quality workmanship, often highlighting the staff's knowledge and dedication to customer care. Reviews note that clients appreciate the ability to customize their engagement rings, ensuring they get exactly what they envision.

However, there are also negative sentiments expressed about pricing and customer service experiences, with some customers feeling that their expectations were not met.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review:
Cindi commended the store for their exceptional repair work on a bracelet and earring, noting the beautiful craftsmanship and reasonable prices, ultimately recommending their services highly.

Worst Review:
Patricia expressed disappointment regarding a bad experience with a custom ring, highlighting issues related to sizing and perceived value.

**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff: Dave Snelling, Roben, Erin

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.