Long Jewelers, located at 231 South Main Street in King, NC, has been a cherished establishment in the community since 1945. This family-owned jewelry store, currently operated by the third and fourth generations, is renowned for its exceptional service in creating beautiful engagement rings and providing a variety of jewelry-related services. Customers appreciate the personalized experience, as Annette, Chris, and Matthew guide them through the design process with care and expertise.
With a strong commitment to quality craftsmanship, Long Jewelers specializes in custom engagement rings, along with repairs and maintenance for watches and jewelry. The friendly atmosphere and knowledgeable staff make the store a go-to for locals seeking exquisite pieces and reliable service. Overall, feedback indicates that a significant majority of customers leave satisfied, with most praising the attentive service and excellent prices. However, a few have raised concerns about timely communication.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% are neutral and another 10% have reported some issues.
Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Best Review: Jacob praised the knowledgeable and caring staff, noting their quick service and genuine interest in helping him find the perfect piece.
Worst Review: Catherine felt that the resizing service took longer than expected, and her concerns were not adequately addressed when she reached out for updates.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 61