Lori & Co Jewelers Palos Hills IL

Lori & Co Jewelers, located at 11228 Southwest Hwy, Palos Hills, IL 60465, offers exceptional craftsmanship and personalized services, particularly in the creation of custom engagement rings. With a strong reputation highlighted by positive customer feedback, this store is known for its welcoming atmosphere and attentive service. The owner, Lori, along with her knowledgeable staff, ensures a comfortable and enjoyable experience for customers seeking unique and high-quality jewelry. The shop accepts credit cards and operates by appointment only, making it convenient for clients.

The store has received a total of 44 reviews, with an overall positive sentiment reported.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Customers frequently commend the store’s friendly service and the quality of the engagement rings. They appreciate the effort put into creating custom designs and the supportive atmosphere provided by the staff. However, some dissatisfaction has been noted regarding pricing clarity and customer service during ring repairs.

Best Review:
Pam Gonsch praised the exceptional customer service and inviting atmosphere, highlighting her satisfaction with the reasonable pricing for repairs and new items.

Worst Review:
Aimee J. expressed frustration over a significant price increase on a ring repair, claiming the communication surrounding costs was misleading, and described her experience as extremely unprofessional.

**Operating Hours**:
| Day | Hours |
|-----------|---------------|
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 4 PM |
| Saturday | 10 AM – 4 PM |
| Sunday | Closed |
| Monday | Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.