Lou Bert Jewelry, located at 9800 Griffin Rd, Cooper City, FL 33328, specializes in creating exquisite engagement rings and offers a range of jewelry services. Customers have reported positive experiences regarding the quality of custom work and creative designs in fine jewelry, with many praising the knowledgeable staff for their helpfulness and reasonable pricing. The owner, Willie, has been frequently mentioned for his attentive service and commitment to customer satisfaction.

However, some negative feedback indicates concerns about communication and service delays. A few customers expressed frustration over unresolved issues regarding repairs and retrieving items, which has affected their overall satisfaction.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight Reviews:
Best Review: Josie S. shared her long-standing family connection to Lou Bert Jewelry, praising the quality and craftsmanship of the jewelry, particularly highlighting Willie’s expertise and dedication to customer satisfaction.
Worst Review: Karen R. expressed frustration over the lack of communication when trying to retrieve her husband's wedding ring, mentioning difficulty in contacting the store regarding her concerns.

**Operating Hours:**
- Open 7 Days a Week

**Staff Members Mentioned:**
- Willie