Louizos ELP Goldsmiths, located at 2972 Chain Bridge Rd Ste B in Oakton, VA, is a treasured destination for engagement ring creation and bespoke jewelry services. Serving the local community for generations, this family-owned business has built a reputation for exquisite craftsmanship and personalized attention.
Customers rave about the warm atmosphere and the expertise provided by the team, led by Alex and Louizos. The staff is known for their patience and willingness to spend time with clients to truly understand their vision for custom pieces. Reviews consistently highlight the quality of the finished jewelry, with many stating how their expectations were exceeded during the design process. While most feedback is glowing, a handful of reviews have pointed out some minor delays in service, possibly due to the high volume of custom orders.
Customer Sentiment: Approximately 85% of patrons are thrilled with their experience, while around 10% have offered neutral feedback and 5% have encountered issues.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Niloofar appreciates the ongoing relationship built with this family-run shop, noting their ability to handle everything from custom engagement rings to restoring heirloom pieces with care.
Worst Review: A customer mentioned facing challenges with resizing their engagement ring, feeling that their concerns weren't fully addressed during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 49
Store Phone Number: 7032817454