Lowe's Jewelers, located at 5150 Hwy 22, Mandeville, LA, has been serving the North Shore since 1994. This family-owned jewelry store specializes in custom engagement ring creation, offering a full range of services including appraisals, in-house repairs, and a variety of jewelry options. Owned by Brian Lowe, a certified gemologist with over 30 years of experience, the store is recognized for its personalized service and knowledgeable staff.
After reviewing 51 customer reviews, the overall sentiment is quite positive, with customers generally praising the attentive service and quality of jewelry, especially in creating engagement rings. The sentiment breakdown is as follows:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews frequently highlight the friendly and professional atmosphere provided by the staff, with customers mentioning the ease of communication and the quality of custom designs. However, a few negative experiences have been noted, particularly relating to repair services where customers felt their items were mishandled.
Best Review: A customer applauded Brian and his team for their exceptional service while creating a custom engagement ring, feeling completely accommodated throughout the process.
Worst Review: Another customer expressed dissatisfaction regarding a damaged clock that had not been repaired properly even after a two-month wait, indicating frustration with the service received.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Brian Lowe
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 51
Store Phone Number: 9858454653